Is there any progress in BPO?

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Is there any progress in BPO?

The Business Process Outsourcing (BPO) sector is one of the fastest-growing industries in the Philippines. With over 850 registered BPO companies, the industry even has an expected yearly seven- to nine-percent growth, higher than the one foreseen globally.

How can I grow in BPO industry?

For the first few years, focus on growth into a team lead and then as an Operations Manager so that you may change your job if you receive better opportunities in future! Accept a salary of about Rs. 9,000 to Rs. 12,000 in the beginning and then move on from there.

How can I get promoted in BPO?

To be promoted internally as a Team Leader, you should have been an agent with the company for at least a year, with excellent results. This could vary with different call centres, since each has their own specific internal tracking and promotion procedures. I would recommend speaking to your HR department.

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Why do you want to work in alorica?

I choose Alorica Company because my skills and capability is appropriate in our company. Because of the easy account that they have, compensation as well. Because of the friendly environment that they have.

What is the Business Process Outsourcing (BPO) industry?

The Business Process Outsourcing (BPO) industry has become one of the major contributors to the Philippines’ GDP, second to the remittances of the country’s overseas workers. With strong support from the government, the growth projection of this trade will continue in the coming years.

How has the BPO industry in the Philippines evolved?

In just a few years, the BPO Industry in Philippines has eclipsed countries such as India, which has lost as much as 50 percent business to Philippines in the past few years (Assocham). Over time, there have been several key factors which have ensured Philippines’ steady rise as a world player in BPO services.

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Why should you consider a career in the BPO industry?

Your chances of getting approved is high because your income is bigger compared to non-BPO employees. Setting aside great pay, working in the BPO industry allows you to wear different hats. A career in BPO means you can shift from customer service to design and development, from writing to data processing, as it’s all under one roof.

What is the future of the BPO industry in 2020?

2020 may be a challenging year for the BPO industry. However, even a global health crisis can’t stop its growth. In the coming years, it will continue to provide jobs to millions of Filipinos and contribute billions of dollars to the country’s economy. Employee attrition is one of the biggest challenges in BPO companies.