Table of Contents
How do I report a counterfeit item on eBay?
How to report an item
- Go to the listing and choose Report item, which you’ll find next to the description and shipping and payment options.
- Select the reason from the dropdown menu, then Continue.
- On the next page, fill in any extra information, and select Send.
How do you prove authenticity on eBay?
From listed to sold
- From listed to sold. You list your item.
- You ship it. Once a buyer purchases your item, you.
- It’s authenticated. After receiving the item, authenticators check it against the listing description, perform a multi-point inspection, and then ship it with a unique authentication card or tag.
- It’s delivered.
Will eBay refund your money?
You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. If you haven’t received an item, we usually refund your money immediately via PayPal.
What happens if you receive a fake item on eBay?
If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn’t match what is listed. The seller has three days to respond.
Are there fake sellers on eBay?
Fake listings may appear on eBay and other trading sites. They’re either for non-existent goods that never arrive, or fakes that aren’t worth the bargain price. Scammers can even hack an account with decent feedback and take it over. They sell goods quickly, then move on to another account.
How do I cancel Authenticity Guarantee?
How eBay Authenticity Guarantee works. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. There is no opt in or opt out option.
What does unbranded mean on eBay?
It means it is generic, no associated brand. We order and sell a few products that come unbranded and we brand them ourselves.
What if I buy something from eBay and it doesn’t work?
If the item you received arrived damaged, doesn’t match the listing description, or if it’s the wrong item, you’re covered under the eBay Money Back Guarantee. You can return it even if the seller’s returns policy says they don’t accept returns.
What happens if eBay seller doesn’t ship?
If the seller doesn’t ship within a week, you should try to contact them again. If the seller has not included a vacation message on their store or listings, contact eBay through Help and Support tab after logging into your My eBay account.
Do I have to return a fake item?
You’re legally entitled to a full refund on fake goods within 30 days of paying for them. However, if they can’t provide a replacement, they’re legally required to give you a refund (up until 6 months after you paid for it).
Will eBay refund me if I get scammed?
If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn’t offer returns.