Table of Contents
What is Sara in Microsoft Outlook?
Overview The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes.
How do I manually install Sara?
If you are unable to install applications directly off the Internet, then you can use the download file from this article to manually install SaRA. 1. Download the .zip file. 2. Unzip the file into any folder location (e.g. shared network folder) 3. Double-click SaraSetup.exe to start the SaRA installation.
What is Sara support and recovery assistant?
Download Microsoft Support and Recovery Assistant from Official Microsoft Download Center SaRA is a desktop client that enables Microsoft customers to troubleshoot and diagnose their issues SaRA is a desktop client that enables Microsoft customers to troubleshoot and diagnose their issues
How do I update Sara to the latest version?
New installations of SaRA will also use the version that is available on the network share. Start SaRA on a computer on which it’s already installed. Select OK, and wait for the update to finish. SaRA is now installed and ready to run troubleshooting scenarios.
How do I install Sara on Windows?
1. Download the .zip file. 2. Unzip the file into any folder location (e.g. shared network folder) 3. Double-click SaraSetup.exe to start the SaRA installation. If you install SaRA using these manual steps your SaRA installation will always use the folder location from step 2 as its file source.
Where can I Find my Sara log files?
It’s located in the \%localappdata\%saralogsUploadLogs folder, for example, C:users AppDataLocalsaralogsUploadLogs. Users who have an Office 365 account If you sign in to SaRA by using an account in Office 365, you also see an option to send your files to Microsoft.
Where can I Find my Sara upload log files?
It’s located in the \%localappdata\%\\saralogs\\UploadLogs folder, for example, C:\sers\\ \\AppData\\Local\\saralogs\\UploadLogs. If you sign in to SaRA by using an account in Office 365, you also see an option to send your files to Microsoft.
How do I run Sara from a Command Prompt window?
On the user’s computer, select Start, enter cmd, and then press Enter to open a Command Prompt window. Note: See the table in the ” Supported switches ” section to determine whether an elevated Command Prompt window is required to run SaRA for the user’s scenario.
How long does it take for Sara to scan my account?
After your account is validated in Office 365, the scan automatically begins. The scan may take several minutes to run. You see the following error message if your account is in Office 365 and SaRA cannot validate your credentials.
What does Sara stand for?
The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes. If you’re a Helpdesk professional,