What is job role of technical support associate at IBM?
As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day.
What is the work of associate technical engineer in IBM?
As Technical Engineer, you are responsible to support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.
What is the role of technical associate?
The duties of a technical associate depend on one’s line of work or industry of employment. Typically, their responsibilities revolve around installing and repairing software and applications, troubleshooting, and conducting regular tests and maintenance to ensure smooth workflow.
What is BPO technical support?
Business Dictionary defines technical support as: “User-friendly assistance for individuals having technical problems with electronic devices.” These incidents are either perceived or actual deficiencies with the service or product the customer is seeking support for.
What is the package for IBM associate system engineer?
Average IBM Associate Systems Engineer salary in India is ₹ 4.2 Lakhs for employees with less than 1 year of experience to 5 years. Associate Systems Engineer salary at IBM ranges between ₹ 3.5 Lakhs to ₹ 5.7 Lakhs. Salary estimates are based on 1.2k salaries received from various employees of IBM.
What are the skills required for associate technical engineer?
Required Skills/Abilities:
- Excellent analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Mastery of engineering software and systems.
- Proficient with Microsoft Office Suite or similar software to maintain accurate records.
What skills are required for technical support?
Technical and Analytical
- Ability to Learn New Software and Hardware.
- Active Listening.
- Adaptability.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Case Notes.
Is BPO technical or non technical?
BPO stands for Business Process Outsourcing. This is a great career option for freshers, whether they are technical or nontechnical students. This is a non-voice based BPO category.