How do I cancel a DHL shipment online?

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How do I cancel a DHL shipment online?

If you wish to cancel your order this must be done 24hrs before the collection date or before dropping your parcel off at one of our DHL Parcel UK depots or ServicePoints. You can get in touch by using the “Chat to our team” or “Email us” button at the bottom right of this page.

How do I cancel my DHL pickup?

Can I change or cancel a pickup I scheduled online? Yes, but only if it is not within the scheduled pickup time. Important! You cannot change or cancel the pickup in MyDHL+ if it is already within the scheduled pickup time: Please contact Customer Service at 1-345-949-8575.

Can I get a refund from DHL?

If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100\% refund of shipping costs charged.

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How do I contact DHL customer service?

1 (800) 225-5345
DHL/Customer service

Can I speak to someone at DHL?

Get in touch Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.

Can I call DHL?

How do I contact DHL Singapore?

Shipment Tracking and Status (Personal and Business)

  1. Call DHL Express on + 65 6285 8888.
  2. Contact DH Express Send Email.
  3. Contact DHL Express FAQ, Tips and Advice.
  4. Contact DHL Express Live Chat.

How do I cancel a DHL label?

You can cancel DHL shipping labels via your shipcloud account or via API. A cancellation is only possible on the same day until the automated end-of-day process, generally between 17:00 and 20:00. Shipping labels for UPS, DHL Express, GO! and PARCEL. ONE can also be cancelled via your shipcloud account or via API.

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What time does DHL stop delivering?

7am until 8pm
The DHL Parcel UK ServicePoints are generally open from 7am until 8pm 7 days a week.

Does DHL have an email address?

Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.

Can I email DHL?

Email. If you wish to email us, please click here to fill in our form and we will get back to you in around 3 working days. Alternatively, you may like to view our Frequently Asked Questions for answers to many popular queries.

How do I contact DHL?

DHL customer service is available by calling 1-800-225-5345 Monday through Friday from 4 a.m. to 10 p.m. and Saturday from 4 a.m. to 6 p.m. DHL is not open on Thanksgiving Day, Christmas Day and New Year’s Day. Customers can also contact DHL through the Email Us form located on the DHL website.

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Does DHL pay customs?

DHL, like any other international transportation company, must adhere to local customs legislation and so DHL pays duties on the receiver’s behalf to clear shipments on arrival. You will not be paying to DHL any further shipping costs.

How long does it take DHL to ship from China to USA?

Usually 3 to 5 days for DHL to ship from China to USA. If your package contains general goods you can try China DHL, it takes 2 to 4 days to USA, if it includes sensitive goods you need apply HK DHL, it takes 3 to 5 days generally.

How to cancel a shipment?

Cancel a shipment When you need to cancel a shipment, go to ‘Manage Shipments’>’All’ and select ‘ Details ‘ for the shipment you wish to cancel. Select ‘ Cancel Shipment ‘ and confirm the cancellation, you will receive information in the pop up about the type of refund you will receive, based on the label status.