Why does my camera keep losing signal?
There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Please contact our customer support for help in diagnosing this issue and confirming the cause.
How do I get my security cameras back online?
Disconnect the Camera from the Power Source and Power Cycle it. The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.
Why does my CCTV says no signal?
One of the most common problems when a camera is not displaying video is a bad cable or BNC connection. If you do not get a video signal, disconnect the power cable from your camera. If you have a test monitor that can supply power to your camera, connect the power output of the monitor to your camera.
How do I fix my CCTV camera not working?
Rebooting. You can also try restarting your security cameras to address the issue. The best way to troubleshoot a security camera system if it is not working is to reboot it. Rebooting is done to release settings to recalibrate, connections to self-revise, and cache to flush.
How do I troubleshoot CCTV camera problems?
How do you troubleshoot a security camera?
- Know your login details.
- Check the power source (most cameras are PoE)
- Check to see if cameras work from inside or outside the network.
- Check the cabling.
- Reboot the system.
- Check for IP conflict.
- Check ARP tables.
- Update software & firmware.
Why does my DVR say no signal?
There are several possible causes of your DVR/NVR that do not show its setting panel. Solution: If you use the HDMI port on DVR and HDMI cable to connect DVR to a monitor/display/TV, please try the VGA port on DVR and use the VGA cable. If you use a VGA connection, please try the HDMI connection.
How do I reset my IP on my CCTV?
How to reset IP Camera to factory defaults
- Keep the device powered on for at least 30 seconds to complete its normal startup.
- Find something like a pin to press the Reset button on the camera and hold it for 15 seconds to restore the settings to factory defaults.