What do I need to return when I cancel FIOS?

What do I need to return when I cancel FIOS?

Re: Canceling FIOS – What needs to be returned? Cable Boxes, and Routers get returned. cable cards can be seperate items, but are mostly already physically in the cable boxes. Remotes aren’t terribly important, but return them anyway.

How do I return my Verizon FIOS Internet?

Return Options:

1. Return rented equipment to The UPS Store nearest you. Check here.
2. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
3. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.

Do I need to return Verizon FIOS modem?

To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.

Can you pick up FIOS equipment?

Verizon can mail you the equipment or you can pick it up at one of our Fios Locations. When you’ve received your equipment, sign into My Verizon or the My Fios app to get your Fios up and running with the easy step-by-step instructions.

Where do I return my Verizon device?

Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.

What happens if you don’t return Verizon equipment?

If you want to avoid being billed for the Verizon Fios equipment that you haven’t returned, you should do it within 30 days of canceling the service. If you fail to do that within the specified period, Verizon will charge you a fee for each day you delay the return.

What equipment do I need to return to Verizon?

Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.

What do I do with my old Verizon router?

If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.

What happens if I dont return FiOS equipment?

If you fail to return the equipment within 30 days of terminating the connection, Verizon will bill an unreturned equipment charge for each day that you delay in returning. You can return the equipment even after 30 days, but you must pay the fine amount along with it.

What happens if I don’t return my Verizon router?

If you bought it then don’t return it. you should return it in person at a Fios store location since many people claim that Verizon states they never received it back and then bill them hundreds of dollars for it. get a receipt on the spot. You will be glad you did.

What happens if I dont return FIOS equipment?

How do I Cancel my Verizon FiOS service?

You can disconnect your service online. Suspend service. If you’ll be away anywhere from 30 days to 9 months, no need to cancel. You can suspend your Fios service instead.

Where can I Return my Verizon FiOS equipment?

You can find Verizon stores in the following U.S. locations: You can check out the address of every store on Verizon’s website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon’s customer support: Via phone at 1-800-VERIZON (1-800-837-4966).

How much does it cost to cancel Verizon early termination?

Early termination fees can cost a maximum of $350 and decrease by $15 per month. When I disconnect, will I have to return my equipment? If you’re renting equipment from Verizon, it must be returned within 30 days of disconnecting your service.

Can I suspend my FiOS service?

You can suspend your Fios service instead. We never want to see you go and would love the chance to convince you to stay. If you would like to talk to a customer service representative, please call Mon-Fri, 8:00 am-6:00 pm ET, at 844-837-2262.