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Can I suspend AT service while abroad?
You can place all other AT services on Vacation Hold as needed. You can put your service on Vacation Hold twice within a 12-month period. The minimum time you can suspend service is 2 months and the maximum is 9 months.
Can you temporarily turn off a cell phone AT?
Go to att.com/suspend. Choose a reason and select Suspend. Follow the prompts to suspend your service and block your device if it was stolen.
How do I pause my tmobile account?
Suspend or restore your line
- Go to My T-Mobile and log in to your account.
- Click PHONE.
- Click either Report lost or stolen or Temporary suspension, depending on the type of suspension you need.
- Follow the on-screen steps to suspend or restore your line.
Can you shut off a phone temporarily?
Suspending a line on your account enables you to temporarily shut off talk, text and cellular data. This means your phone will not work for incoming or outgoing phone calls or messages, nor will cellular data service work.
Can you still use wifi on a suspended phone?
Yes you would be able to use the phone on wifi only. There is no point in suspending wireless service while you travel for one month as there is no provision for reduced rate service on that basis.
Can I turn off data on my child’s phone?
Download the Family Link for Parents app on your phone (available for iOS or Android). Once your kid’s profile is set up, select Bedtime and set the span of time your kid can’t use their phone. If you want to completely shut down your kid’s device, go to their profile and tap “lock.”
How do I temporarily disable my child’s phone?
On your phone, create a family manager account. Once your kid’s profile is set up, select Bedtime and set the span of time your kid can’t use their phone. If you want to completely shut down your kid’s device, go to their profile and tap “lock.”
Does AT charge for suspend a line?
To suspend your AT service at no charge, please call us: Mobile phone service – 800.331. 0500.
Can I put my T-Mobile plan on hold?
You may voluntarily suspend your account twice a year for a maximum period of 90 consecutive days for each suspension. During a seasonal suspension, your account must remain current. You can suspend individual lines of an account, while other lines remain active.
What does it mean when your T-Mobile account is suspended?
Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur. A $20 account restoration fee will be charged per line plus taxes, due at time of restoration, if your account is partially or fully suspended.
What happens when you call a suspended phone?
If your line is suspended for any reason, voicemail services will become unavailable. At which point in time, the person calling the suspended line will be presented with a recorded message.
Can you track a deactivated phone?
There is no way to track a device once service is deactivated.
How do I suspend my AT Wireless service while on vacation?
Learn how to suspend wireless service online. You can request a vacation hold after your AT service has been active for at least 30 days. Keep in mind, there’s a monthly fee associated with it. Call us at 800.288.2020 to suspend service while you’re on vacation.
How much does it cost to suspend an AT account?
Apparently AT has two different forms of suspension. The first is, as I described, for a $10 monthly fee, they suspend service; you keep your number, and then when you return, they reinstate the account with full service.
What happens if my account is suspended by T-Mobile?
*With a partial or full suspension, you’ll still be able to call 611 (T-Mobile Customer Care) and 911. **If your account is suspended for an entire bill cycle, your equipment protection or Device Protection is automatically removed. Was this helpful? Can’t find what you’re looking for?
How do I temporarily place my AT service on hold?
You may choose to temporarily place your AT service on hold for military deployment, disaster relief, or personal reasons. Thank you for your service! To suspend your AT service at no charge, please call us: Mobile phone service – 800.331.0500. Learn about requirements to suspend wireless service during your deployment.