Table of Contents
Can you be sued for a Better Business Bureau complaint?
Therefore, if your statement or complaint to the BBB were based on an untrue factual allegation, that could be defamation. You say it was not; if the company does not believe that, they may try to sue you, in which case you will have the chance, in defending yourself, to prove that your statement had a factual basis.
What happens after a BBB complaint?
Once the customer is in agreement, the BBB will close its case. The resolution is then reflected on the BBB business reliability report positively. If a business has made an attempt to resolve the issue, or feels it was not at fault, the complaint will enter an arbitration or mediation process.
What happens after BBB complaint?
What happens when you file a complaint with BBB?
Complaint is filed. BBB works to get the complaint processed within two business days. Business will be asked to respond in 14 calendar days from the date you filed the complaint. If a response is not received, a follow-up letter will be sent to the business.
How do I file a complaint with the Better Business Bureau?
Via Better Business Bureau’s website – file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company’s name, address and phone number, a brief summary of the issue, and your desired resolution.
Do betterbetter Business Bureaus accept complaints?
Better Business Bureaus accept all complaints that meet the following criteria: The complaint includes the complainant’s name, postal address and an email address. The complaint includes the business’s name and provides sufficient information to determine the business’s location. The complaint seeks assistance from BBB.
How can BBBBB help you with a dispute?
BBB can assist you with that. We’ll ask you a series of questions designed to help us help you work with the business with which you have a dispute. Be as specific as possible as you answer the questions–this can make the process work much more quickly and efficiently. I’d like to share an experience about a business.