Do I need the original card for a refund?

Do I need the original card for a refund?

Most retailers make the credit card refund process straightforward. You will need the receipt and the credit card used to make the original purchase. If you do not have this credit card available, some merchants may be able to obtain the details from the receipt.

What is American Eagle exchange policy?

If you’re not completely happy with a purchase, just return it with your receipt for a full refund. If you don’t have a receipt, we’ll let you exchange or give you store credit for the current price. If you are charged more than the posted or advertised price, we will refund the difference.

What is your return/exchange policy?

Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.

Can you get a refund without proof of purchase?

Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.

Will my refund go to my new card?

The good news is that your bank/card company will transfer the refund to your new card number so there is no need to worry. If your card has been canceled, you will need to contact your card company or bank to see how you will receive your refund.

Can I refund by a different payment method?

Refunds can be sent back only to the original payment method used in a charge. It’s not possible to send a refund to a different destination (e.g., another card or bank account). If no replacement exists, the card issuer usually delivers the refund to you using an alternate method (e.g., check or bank account deposit).

Can you return items to any American Eagle?

Bring your items to any AE, Aerie, or Tailgate store in the U.S. for easy, free returns and exchanges. If you don’t have proof of purchase, you’ll be credited the current price of the item in the form of an AE gift card.

How long do you have to return an item from American Eagle?

If you have any problems with your order, especially in terms of fit, size, or color, or if you come across any defects, we’ll be happy to refund the amount. Please return the unused item with tags within 30 days days of receipt. You can initiate the returns by logging into your American Eagle Account.

How do I return an online purchase?

Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.

Can I exchange without receipt?

What if I don’t have the receipt? If you can’t get hold of the receipt and you’re taking an item back simply because you don’t like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.

Can you exchange items without a receipt?

Do you need a receipt to exchange?

Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don’t want to return or exchange the item then you can ask for it to be repaired. You also have much longer to do this – up to six months.