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Does the Better business Bureau investigate?
Through the support of their BBB Accredited Businesses, BBBs work for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services.
Has anyone ever sued the BBB?
The Brookstone Law Firm of Newport Beach in Southern California has filed a $200 million lawsuit against the Better Business Bureau (BBB), calling it a “Mafia-like racket” that uses “blackmail” and “coercion” to set its “bogus ratings.”
Where can I find the Better Business Bureau’s reliability reports?
Every office in the U.S. and Canada posts its reliability reports on the organization’s web at BBB online . The Better Business Bureau accepts complaints involving all types of businesses—online, offline, BBB-accredited businesses, and non-BBB-accredited businesses. It also accepts complaints against charities and non-profits.
How do I file a complaint with the Better Business Bureau?
Via Better Business Bureau’s website – file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company’s name, address and phone number, a brief summary of the issue, and your desired resolution.
What happens if you fail to respond to a BBB complaint?
Failure to respond to a BBB complaint may have a negative impact on the BBB rating of any business, because being responsive to customer complaints is a core element of both BBB Accreditation Standards and BBB Reporting Standards. A complaint can be filed by one of the following methods: Via Better Business Bureau’s website – file a complaint.
What does unpursuable mean on a BBB report?
Unpursuable = BBB is unable to locate the business. Failure to respond to a BBB complaint may have a negative impact on the BBB rating of any business, because being responsive to customer complaints is a core element of both BBB Accreditation Standards and BBB Reporting Standards. A complaint can be filed by one of the following methods: