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How do I get a refund from Oculus?
- Open the Oculus app.
- Tap your profile picture in the top-right.
- Tap Purchase History.
- Find what you want to refund, then tap the three vertical dots.
- Tap Request refund.
- Follow the instructions and include a reason you want the refund.
Does Oculus post to your Facebook?
No. If you log into your Oculus device with your Facebook account, you can choose what information about your VR activity you post to your Facebook profile or timeline, either by giving permission to post or by updating your privacy settings.
Does the oculus Quest 1 need a Facebook account?
Oculus Quest headsets — which will soon be known as Meta Quest headsets — have required a Facebook account since 2020. Some information gets shared across the services, and you’ll see Facebook social options in VR, although you can maintain separate user profiles and friends lists.
Can I make a new Facebook account for Oculus Quest 2?
If you are new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps and the Oculus store. If you don’t already have a Facebook account, you can create one using the Oculus app. To create a Facebook account using the Oculus app: Open the Oculus app on a compatible mobile device.
What is the Oculus refund policy?
We will refund many eligible digital purchases you’ve made or sent as a gift (“Gift”) through Oculus for any reason if the request is properly made within fourteen days of the purchase or Gift redemption date and we determine that you have engaged with the content for less than two hours.
Can you cancel an Oculus refund request?
Click on My Orders from the left menu. Select the order with the device you wish to return. Locate the option “Return this product”. Select your reason for cancellation from the drop down menu.
Can you get banned on Oculus quest?
Yes, it can be. Any decision to ban an account can be lifted. Deleted accounts can be recovered.
Can you have 2 Oculus Quest on same account?
Multiple Oculus Quest headsets can still log in using the same account, but only one can be designated to share apps with other accounts. Multiple accounts and app sharing are being introduced as “experimental features,” which means they’ll need to be toggled in the Oculus Quest settings once the update hits headsets.
How do I Unmerge Oculus and Facebook?
If you merge your Oculus account and your Facebook account, you won’t be able to unmerge them. Once your accounts are merged, you’ll use your Facebook login for Oculus, but you’ll still be able to create or maintain a distinct profile for VR experiences with a username you select.
Why do I need Facebook for Oculus?
Right now, you need an active Facebook account in order to set up the Oculus Quest 2 VR headset, which became an issue during the massive Facebook outage, preventing anyone from accessing games purchased through the Oculus store.
How long do refunds take oculus?
It typically takes us no more than five days to review, verify, and process refund requests. It may take longer for your statement to reflect the credit. If a refund request is granted, we will credit you through your original payment method(s).
Can I claim a refund on my Oculus Rift/quest content?
You may freely choose to claim a refund under your statutory withdrawal and refund rights, if any, instead of a refund under this policy. This Rift/Quest Content Refund Policy (“Policy”) covers refunds for certain digital content purchased through Oculus for Oculus Rift, Rift S, Quest, and Quest 2 devices.
What is the return policy for Oculus games?
Subject to this Policy, you may return eligible apps, games, and experiences purchased through Oculus for Oculus Rift, Rift S, Quest, and Quest 2, so long as you submit your request within fourteen days of purchase or Gift redemption and we determine that you have engaged with the content for no more than two hours.
How do I contact Oculus customer support?
Submit a support ticket . If you’re having trouble using your Oculus device, you can visit the Oculus forums to get help from the Oculus community. To contact Customer Support directly, submit a support ticket. Was this answer helpful? If you work in the press and have a question about Oculus, please email press@fb.com.
Can I get a refund on multiple VR devices?
If you purchase, or receive a Gift for, content that can be enjoyed on multiple VR devices, the relevant refund policy is the one covering the device you used to purchase the content, or are using the Gift on.