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How do I talk to an AT supervisor?
How to Reach an AT Supervisor
- Contact customer service. If you are calling about wireless service from your device, dial 611 from your phone.
- Listen to the prompts.
- Speak to the customer service representative briefly.
- Ask to be transferred to a supervisor.
How do I contact AT corporate office?
208 S. Akard St. Our main telephone number is (210) 821-4105. (Please note that while AT’s corporate headquarters are in Dallas, the main telephone number uses a San Antonio area code.)
How do I file a complaint against AT Wireless?
The AT complaint number is 800-331-0500, or you can simply dial 611 from your AT cellphone. You can also launch a live chat with customer service by going to https://www.att.com/contactus/index/internet.html and clicking the Chat Live button.
How do I write a complaint letter to AT?
Please include the following where applicable:
- Date written or sent.
- Your name as it appears on the account.
- Full name and relation or title (company) of the person sending the letter.
- Account number(s) and or mobile numbers involved.
- Any other accounts/mobiles you may have with us.
Does AT have a complaint department?
Our customer-service department can resolve most customer concerns quickly and to the customer’s satisfaction. Please visit att.com/contactus/index.html to contact the customer-service team for your AT Service.
How do I email a complaint to AT?
There is no email address, ATT does not do customer support via email. There are also no special numbers to call to complain other than the number you already called. Click the “contact us” link at he bottom of the page for all published numbers.
Can you email ATT support?
ATT does not do customer support via email, no such email address exists. The closest you can get to email is to use the private message feature of this forum and send a private message to @ATTMobilityCare.
Can you sue AT Wireless?
You can sue AT in the California Small Claims Court nearest to you. In California, AT will not be allowed to have an attorney at the small claims hearing. This is done so that there is an even playing field. Instead, a non-attorney employee will have to represent them.
How do I send an email to AT?
Send an email as text to an AT wireless number You can compose a new email message and send a text, picture, or video message to a wireless number. Text message – Compose a new email and enter the recipient’s 10-digit wireless number, followed by @txt.att.net. For example, [email protected].
Are former AT customers entitled to have a dispute resolved?
Former AT customers as well as former customers of AT’s predecessors (Cingular Wireless, Cricket Wireless, DIRECTV, the former AT Wireless, BellSouth Mobility, Ameritech Mobile, Pacific Bell Wireless, SBMS, SNET Mobility, and SBC Wireless) are entitled to have any dispute resolved under AT’s current arbitration provision.
How can I get help with AT Wireless?
AT Wireless customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee.
How do I contact AT customer service about a problem with service?
Most of the time that you have a concern about a bill or our service, that concern can be resolved quickly and to your satisfaction by chatting with us online or calling customer service. To reach customer service for an issue with your wireless service, the number is 800.331.0500 ( 611 from your AT wireless phone).
How do I file an arbitration claim against AT?
Submit a Notice of Dispute to AT’s Legal Department. Before beginning an arbitration against AT, you must first notify us of your dispute and allow us an opportunity to resolve it without the need for arbitration. You may submit a Notice of Dispute online at att.com/noticeofdispute.