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How would you deal with a difficult situation involving a patient colleague?

Posted on February 4, 2020 by Author

Table of Contents

  • 1 How would you deal with a difficult situation involving a patient colleague?
  • 2 Which step listed by the nursing student indicates a need for additional training regarding communicating with older adults with hearing problems?
  • 3 Can you report a rude nurse?
  • 4 What causes nurses to leave the profession?
  • 5 How do nurse managers handle staff issues?
  • 6 Why do nurses use avoidance?

How would you deal with a difficult situation involving a patient colleague?

Communicate Honestly, Openly, and Privately. Whenever possible, communicate directly with your challenging colleague. Have this conversation in an appropriate place and time—not, for example, at a patient’s bedside or busy nursing station. When talking with the person, remain calm, open-minded, and curious.

Which step listed by the nursing student indicates a need for additional training regarding communicating with older adults with hearing problems?

A nursing student is listing the steps to be followed when communicating with older adults with hearing problems. Which step listed by the nursing student indicates a need for additional training? “Speak clearly by exaggerating his or her lip movements.”

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How do nurses deal with conflict with coworkers?

“If a nurse is having a conflict with a coworker, I encourage them to sit down together and talk openly about what’s bothering them rather than acting out their unhappiness,” she says. “If they’ve tried to work it out without success, it’s time for me to intervene.”

How can a nurse handle conflict with a coworker?

You can resolve many conflicts in nursing by following these steps:

  1. Assess the situation.
  2. Understand the conflict.
  3. Address the conflict promptly.
  4. Reach out to the other party.
  5. State your concerns clearly and calmly.
  6. Focus on the issue rather than the person involved.
  7. Listen with an open mind.
  8. Collaborate through dialogue.

Can you report a rude nurse?

Why should someone file a complaint? Filing a complaint is the primary way the Board learns of alleged violations of the Nursing Practice Act. You can also call the BRN at (916) 322-3350 and ask to have a complaint form mailed to you.

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What causes nurses to leave the profession?

Why 418,769 nurses left their jobs Other top reasons for leaving included a stressful work environment, lack of good management or leadership, inadequate staffing, and finding better pay/benefits elsewhere.

Which characteristic indicates that nursing is a profession?

Which characteristic indicates that nursing is a profession? The nurse is required to follow a code of ethics. Nursing is a profession because it follows a code of ethics, which are the philosophical ideals of right and wrong that define the principles the nurse uses to care for the clients.

What are some guidelines for a nurse to follow in order to effectively communicate with an older adult?

  1. Use proper form of address. Establish respect right away by using formal language.
  2. Make older patients comfortable.
  3. Take a few moments to establish rapport.
  4. Try not to rush.
  5. Avoid interrupting.
  6. Use active listening skills.
  7. Demonstrate empathy.
  8. Avoid medical jargon.

How do nurse managers handle staff issues?

The manager must solve staffing issues by communicating directly with float staff or with a staffing office. They must approve overtime occasionally, and ask nurses to come in on their day off. Meanwhile, staff nurses may express frustration over staffing issues – often directly to the manager.

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Why do nurses use avoidance?

Nurses must possess effective conflict resolution skills to be able to function successfully in the evolving healthcare system (Baker, 1995). The use of avoidance as a conflict resolution method results in ineffective and unproductive outcomes, since it only postpones the conflict.

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