Table of Contents
Is BBB a federal agency?
The BBB is primarily a business membership organization, not a government agency.
Is BBB a reliable source?
According to the bureau’s website, “BBB ratings are not a guarantee of a business’s reliability or performance. BBB recommends that consumers consider a business’s BBB rating in addition to all other available information about the business.”
Can the BBB actually do anything?
While the BBB is not government sanctioned, nor has any state, federal or local government affiliation, it is a resource that consumers regularly use to make purchase and service provider decisions. Because the BBB archives information about businesses, unanswered complaints are considered unflattering by consumers.
Why is the Better business Bureau calling me?
Scammers call to collect unpaid “dues” or email dangerous links or attachments that they claim are related to “complaints.” While a BBB office may contact a business for a variety of reasons, you should never give personal or financial information over the phone during an unsolicited call from someone you do not know.
Does the Better Business Bureau email you?
The emails look very much like notice of a complaint from BBB, but contain links to malware that can infect the recipient’s computer or steal passwords. If you get an email that looks like it is a BBB complaint: 1. Do not click on any links or attachments.
Are all businesses listed on BBB?
No. BBB reports on accredited and non-accredited businesses alike. Our business profiles display a business’s accreditation status.
Is the Better Business Bureau affiliated with any government agency?
The Better Business Bureau is not affiliated with any governmental agency. When did BBB start? BBB was founded in 1912 and is a private, nonprofit organization focused on advancing marketplace trust. More on our mission and vision here. How do I find and contact my local BBB office? Use our BBB Directory to find a BBB location near you.
What does betterbbb do?
BBB provides educational resources and programs to empower and protect consumers. Find or Report a Scam using BBB Scam Tracker. Lemon Law or auto warranty dispute? Let us help. Fast, free, and fair. Still Need Assistance? Your local Better Business Bureau can assist you with finding businesses and charities you can trust. Start With Trust®.
Does BBB report on government actions against businesses?
Yes, BBB reports on actions against businesses and/or their principals brought by government agencies that involve legal or regulatory violations that are relevant to consumers. This information can be found in BBB Business Profiles. Does BBB report on private and small claims court actions against businesses?
What does bbb do to help businesses?
BBB provides educational resources and programs to empower and protect consumers. Click the button below to explore BBB resources. Let BBB help you Build a Better Business. Help us expand our directory. Add your business to our listings and explore the value of becoming a BBB Accredited Business.