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Is it worth registering with BBB?
Although some businesses have found success with the BBB, for the majority of home-service companies, the costs are likely to outweigh the benefits. There are a few exceptions, however. If, for instance, your business caters to an older clientele, a BBB accreditation could quickly pay for itself.
Why should you file a complaint with the BBB?
When You File Complaint With the BBB They can then make a more informed decision as to whether to trust that business. The BBB tracks the responses from companies so you can use it as a tool to find out if a company has responded to solve the problem.
Why would the Better business Bureau Call your business?
Scammers call to collect unpaid “dues” or email dangerous links or attachments that they claim are related to “complaints.” While a BBB office may contact a business for a variety of reasons, you should never give personal or financial information over the phone during an unsolicited call from someone you do not know.
Does BBB endorse any products or services?
As a matter of policy, BBB does not endorse any product, service or business. BBB reports on known marketplace practices. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
Should you pay the BBB to get better reviews?
If you have hundreds of complaints, you’ll still show a good rating if you are paying them. If you are an honest and reliable company that doesn’t receive complaints, then there is no need to pay the BBB. You will stay with your A+ rating and save some money. And anyways, consumers are more likely to look at Yelp or Google for reviews anymore.
Is the BBB a public or private entity?
It is my belief that the BBB is a private entity that businesses can join to receive accreditation. However, if an individual reports a business, whether the business is a member or not, they will often investigate and report their findings.
What are BBB business profiles and how do they work?
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.