What are the types of BPO jobs?

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What are the types of BPO jobs?

Types of BPO Jobs Done From Home

  • Call Centers. One of the most common business processes to be outsourced in the United States is call center work.
  • Data Entry and Transcription.
  • Medical BPOs.
  • Accounting/Bookkeeping.
  • Other BPO Jobs.

What are the 3 types of BPO?

Types of BPO

  • Onshore outsourcing: When an organization hires a service provider that is located in the same country.
  • Nearshore outsourcing: When an organization hires a service provider in a neighboring country.
  • Offshore outsourcing: When an organization hires a service provider in a different country.

What is the qualification required for BPO?

Qualification required for BPO job For a BPO job, the basic educational qualification is Intermediate or Plus 2, for a nontechnical voice based BPO category job. Good communication skills and knowledge, fluency and good accent and a presentable voice are a must.

What are the different types of BPO services?

The Types of BPO Services. Horizontal BPO involves function centric outsourcing. The vendor specialises in carrying out particular functions across different industry domains. Examples of horizontal BPO are outsourcing in procurement, payroll processing, HR, facilities management and similar functions.

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What is BPO (Business Process Outsourcing)?

BPO or Business Process Outsourcing is the practice of hiring third-party vendors for outsourcing non-core activities. And these BPO services all across the globe generally fall under two categories; namely Voice Support and Non-Voice Support. BPO is not just an option but a necessity in today’s competitive marketplace.

What is the first job in a BPO?

So in BPO jobs are broadly classified above which are of higher management. The very first job which starts in a BPO is a CSR (Customer Service representative) and then you join as a Team Lead .

What are the BPO verticals in BPO?

BPO horizontals are specific function and cloud spread across various industry domains. Our business process outsourcing solutions. The BPO verticals encounter different functional services in particular industry domains like retail, manufacturing, healthcare and financial services.