What can I do next when my money got stuck in SBI deposit machine?

What can I do next when my money got stuck in SBI deposit machine?

SBI Cash Deposit Machine Complaints Letter Format if Money Stuck. If your money got stuck in CDM while trying to deposit then you need to write a request letter or complaint letter to the branch bank manager where the Cash Deposit Machine is located.

How can I complain to SBI CDM?

Contact the help desk by calling the toll-free numbers 1800 112 211 or 1800 425 3800. Provide your complaint number to know the status. Approach the official responsible for complaints resolution in the branch. If the matter still remains unresolved, escalate it.

How much money can be deposited through CDM in SBI?

The per transaction limit is Rs.49,900/- for Cardless deposit and through Debit Cards Rs. 2.00 lacs (subject to account has ceded with PAN number). You can also deposit cash in your PPF, RD and Loan accounts. Upto 200 currency notes can be deposited in a single transaction.

Can I use SBI CDM to other bank?

You have to go to your cash deposit machine. On the screen, you will see cardless deposit option. You have to use it by pressing it. It may SBI, SBM, SBA or other bank in any network of cash deposit machine.

How do ATMS verify cash?

The cash-dispensing mechanism has an electric eye that counts each bill as it exits the dispenser. Besides the electric eye that counts each bill, the cash-dispensing mechanism also has a sensor that evaluates the thickness of each bill.

What is the meaning of cash retract?

Cash Retraction means that if the amount is not collected from ATM slot within specified time i.e. 15 seconds, the amount is gobbled by machine and one need to collect cash from the bank. As per RBI mandate customers are requested to collect the withdrawn cash from dispenser tray before leaving the ATM Room.

How can I contact SBI customer care?

1 (866) 328-4209
State Bank of India/Customer service

What is UTR number in SBI?

Unique Transaction Reference number
A UTR or Unique Transaction Reference number is a reference number for identifying an NEFT, IMPS or RTGS transaction. Every bank in India uses UTR numbers for all local modes of money transfer and they are beneficial for recipients in case there has been no recent update or credit corresponding to your transaction.

Can you CDM to another bank?

If you have an account in bank ‘A’, you cannot deposit cash in another bank’s CDM. You can do that only in the CDM of bank ‘A’. Though there could be one or two branches of other banks, customers will not be able to deposit cash in the CDMs of those banks.

How many days SBI takes to refund money stuck in CDM?

How many days SBI takes to refund the money stuck in the SBI cdm machine? If the person who had deposited the money in CDM Machine has submitted his/her application with essential details, it should not take more than 2 days to get the funds refunded.

What should I do if my money is stuck in CDM?

If the incident happen during office hours and at the bank, you can immediately go to the Customer Service and inform them about your money that stuck in the Cash Deposit Machine (CDM). They will provide you with a form to fill in. Fill in the details like your contact number and account num

What to do if your money is stuck in cash deposit machine?

Take every details that you can. Cash deposit machine number, time of incident, which bank and take any receipt if it’s available. 3. If the incident happen during office hours and at the bank, you can immediately go to the Customer Service and inform them about your money that stuck in the Cash Deposit Machine (CDM).

How do I file a complaint against SBI for a lost deposit?

Submit a written request to nearest SBI branch and take acknowledgement on duplicate copy. Submit the same in your home branch if possible (Just for safety to escalate the issue). Include as much as detail you have Like Date of Deposit/Approx Time/Money Denomination/Machine Address/Machine Number and receipt if you have any for transaction failure.