Table of Contents
- 1 What does a customer service associate do at Amazon?
- 2 Is Amazon a good place to work in?
- 3 Is working in customer service worth it?
- 4 What is it like working remote customer service?
- 5 Can you pick your hours at Amazon?
- 6 What are the disadvantages of customer service?
- 7 How can I contact Amazon?
- 8 What jobs does Amazon have?
What does a customer service associate do at Amazon?
They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
Is Amazon a good place to work in?
Despite claims of an intense culture, Amazon has an overall 3.9 rating out of 5 on Glassdoor, and 86\% of current and former employees approve of Bezos, the CEO. Amazon was also ranked as LinkedIn’s best place to work in the world in 2018, taking over the top spot from working for Google.
How long does the average employee work at Amazon?
Amazon – The average tenure for an Amazon employee is 9 to 12 months… Glassdoor.
Is working in customer service worth it?
Working in customer service can be extremely rewarding. You help people achieve goals and play a direct role in customer success. And, the professional skills you develop in this field can be applied to any career you pursue.
What is it like working remote customer service?
You can typically work a flexible schedule and bank as much as you can. Some remote customer service agents clock 15 to 20 hours per week, others as much as 60 hours. This is why many people use a remote customer service gig between jobs, or when they need to earn extra income (like during the holidays).
Does Amazon provide equipment for work from home?
You will be shipped an Amazon owned laptop, headset, and Ethernet adaptor, and two security tokens to the address provided in your application.
Can you pick your hours at Amazon?
Anytime Shifts let you choose Create your own schedule. Use an app to pick shifts up to 15 days in advance, and as soon as 15 minutes before a shift starts, giving you total control of when you work – with no set schedule.
What are the disadvantages of customer service?
Drawbacks of providing good customer service
- higher staff wages from hiring employees who are experts in customer service.
- paying for staff training.
- the extra services offered, such as refreshments.
- higher wage costs from the extra time staff take to provide post-sales service.
Are customer service jobs hard to get?
While it may not be particularly difficult to join the customer service field, it will take time to master it and to learn the unique processes and procedures of your employer. Don’t be afraid to ask your boss and colleagues for tips as you aim to exceed expectations in the customer service jobs you hold.
How can I contact Amazon?
To contact Amazon by phone: The easiest way to contact Amazon’s customer service department is by using their toll-free phone number at 1-888-280-4331.
What jobs does Amazon have?
Amazon offers both technical and non-technical jobs, ranging from solutions architect positions to roles in marketing and PR. Additional technical roles available include jobs in operations, IT and support engineering; systems, quality and security engineering; business intelligence and research science.
What is the phone number for Amazon?
Amazon’s general help telephone number is 1-888-280-4331. There is no charge to call this number within the United States. There may be a fee to use the international number, 1-206-266-2992, according to the Amazon website.