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What does open box fair mean at Best Buy?
Open-Box Fair Products in Fair condition operate as intended, but show more significant scratches, dents or chips & for example, an appliance returned to a Best Buy store with a dent or large scratch or a TV with a minor scuff on the screen that doesn’t affect viewing quality.
What does open box excellent mean?
The factory does not inspect and repair Open Box items. After being tested and reviewed by the store, the Open Box item receives a condition score: Excellent-Certified, Excellent, Satisfactory, or Fair. This means the product has not been inspected or repaired by skilled factory personnel.
Does Best Buy open-box have manufacturer warranty?
As outlined in our Best Buy Outlet Guide, the warranty for each product can vary, depending on the product type. So, your open-box MacBook Pro for example should be covered by a warranty for one year from the date of purchase.
Can I return an open-box item to Best Buy?
Our open-box items will fall under our Return & Exchange Promise that generally allows 15 days for purchases to be returned or exchanged. Please keep in mind that open-box items are unique in their own ways, so generally an even exchange cannot be completed, even for a new, in-box.
What happens when you return a laptop to Best Buy?
Best Buy’s return policy allows customers to return computers and laptops within 15 days of purchase as of 2021. If customers are not satisfied with the computer purchase, they can request to return, exchange or repair. It is recommended to bring all accessories, original packaging, and a receipt to process the return.
How much does Best Buy charge to factory reset a laptop?
There is a $49.99 charge for this initial service. Get an estimate. If your recovery is fairly simple, we’ll do it in store for an additional $200. If it’s more complicated, we’ll send your device to Geek Squad City for a deeper diagnosis and cost estimate (see chart below).
Can I return an opened laptop to Best Buy?
Yes, you can return an opened computer to Best Buy as long as you make a return request within the return and exchange window of 15 days. Ensure that you present all packaging items, including proof of purchase and valid photo ID, when requesting for exchange or return.
Can I return open-box items to Best Buy?
Does Best Buy have an outlet store?
Best Buy Outlet stores sell clearance and open-box major appliances, TVs and computers in a retail store front. Additional products may be available, and assortment varies by outlet store location. Outlet stores are open 3 days a week on Fridays, Saturdays and Sundays.
What type of laptop should you buy?
Windows PC laptops are preferred by people into gaming (far more titles are available for Windows than for Mac). Windows computers also tend to be more popular in business and enterprise environments. Chromebooks are a more recent addition to the laptop world—although they have now been around for a decade.
Does Best Buy have a warranty on products sold through Best Buy?
Warranty: Products sold by Best Buy often include a limited warranty through Best Buy. Return & Exchange Promise: Yes. My Best Buy Points: Yes. Learn what a condition label indicates so you know what to expect when shopping for these products. Each Excellent-Certified product has passed the Geek Squad ® Certified process.
Does best buy sell refurbished products?
Products in Fair condition may be found in Best Buy stores (selection varies) so you can see them for yourself. If you can accept visible flaws, you’ll also realize substantial savings. BestBuy.com offers a wide variety of clearance, open-box, refurbished and pre-owned products in Excellent-Certified and Excellent condition.