What is BSS in telecommunications?
Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services).
What are components of BSS in Telecom?
Telecom business support systems (BSS) underpin commercial activities and handle customer-facing interactions within communications service providers’ (CSPs’) operations. BSS includes order capture & management, customer relationship management (CRM), mediation, charging and billing, as well as call center automation.
What are examples of business support systems?
More Definitions of Business Support System Examples include reporting, cost control, revenue assurance, and ordering systems. Business Support System shall refer to such systems including subscribers’ management, certification, billing, settlement and accounts to guarantee normal business operation.
What does BSS stands for in cloud computing?
Business support systems
Business support systems (BSS) in the cloud definitely need to include billing and rating, but should also incorporate digital product catalogs, partner management and more.
What are the 3 types of communication skills?
Communication can be categorized into three basic types: (1) verbal communication, in which you listen to a person to understand their meaning; (2) written communication, in which you read their meaning; and (3) nonverbal communication, in which you observe a person and infer meaning.
What is the study of innovation in telecommunications?
For our purposes, the study of innovation in telecommunications is the study of the trans- formations described above. Technically, the various providers of new broadband services all of- fer some variation on the same very general network design.
What is the difference between business support systems and BSS?
This includes fault and performance management (assurance), customer activations (fulfillment), asset / inventory / configuration management, network security and so much more. Business Support Systems (BSS) is the term traditionally used to describe the business and/or customer-facing functionality.
What are OSS and BSS and why are they important?
Together, OSS and BSS allow network operators to efficiently and reliably offer services to enormous numbers of subscribers on some of the world’s most complex machines, global telecommunications networks. We’ve prepared the following playlist of videos to provide an introduction to OSS and BSS.
What does ITU-T have to do with OSS / BSS?
In the early days in particular ITU-T provided many useful OSS / BSS recommendations. For example, ITU-T’s recommendation X.733 provided an early framework and common model for classification of alarms. This allowed OSS vendors to build a standardised set of functionality and filters (eg severity, probable cause, etc).