Table of Contents
What is IGP in BPO?
IGP – Income Generating Project.
How do you grow in a call center?
Tips to get a job in a call centre
- Develop fluency in languages. Call centre and telemarketing jobs rely majorly on how well you can speak to and understand your customers.
- Build computer literacy.
- Build conversational and communication skills.
- Get work experience in sales.
- Obtain professional certifications.
How do I get a job promotion in BPO?
Just like any other Job, a BPO job promotion completely depends on your performance in the company and what have you done for the betterment of the company and co-workers. You may also try to hone your skills continuously, like working on communication, having complete knowledge of the job and maintaining a good reputation in the company.
What is a BPO company?
BPO is basically a division of outsourcing field which involves a company contracting with another firm (third party) against some responsibilities and operations (as per decided). The third party serves as a BPO. So what would be the hierarchy of BPO Company?
What is the Global Business Process Outsourcing (BPO) industry growth rate?
Between 2012 and 2016, the global business process outsourcing (BPO) industry grew at a compound annual growth rate of 4.4\% to reach total revenues of $140.3 billion in 2016. Business process outsourcing is a subset of outsourcing that involves contracting third-party service providers for various…
What are the different types of BPO specialties?
Because BPO has become so prevalent, several niche BPO specialties have bloomed into existence. The three main categories include: Knowledge process outsourcing takes place when a company outsources work to a service provider for their specialization and expertise in the process.