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What is the uptime service level agreement SLA for Amazon EC2 and EBS within a given region?
Amazon EC2 Uptime SLA Amazon guarantees that any services included in the SLA will be available for 99.99\% in any given region in any monthly billing cycle. 99.99\% uptime equates to 4.38 minutes of permitted downtime per month.
What is EC2 uptime?
“Instance-Level Uptime Percentage” is calculated by subtracting from 100\% the percentage of minutes during the month in which a Single EC2 Instance was in the state of Unavailability. “Unavailable” and “Unavailability” mean: For the Instance-Level SLA, your Single EC2 Instance has no external connectivity.
What AWS service provides a 100 percent availability SLA?
AWS SLA Summary
| AWS Service | SLA | Service Credit |
|---|---|---|
| S3 | 99.9\% | Less than 99.0\% |
| EC2 | 99.95\% | Less than 99.95\% but equal to or greater than 99.0\% |
| EC2 | 99.95\% | Less than 99.0\% |
| Route 53 | 100 \% | 5 – 30 minutes in a Billing Cycle |
How do I check my EC2 uptime?
There is no specific ‘uptime’ measure in Amazon EC2. AWS Config will show the state change of an Amazon EC2 instance (eg stopped , running ) as a Configuration.State.Name value. The change will also have a timestamp. Using this configuration history, you could piece together enough information to calculate uptime.
What is AWS EC2 SLA?
This Amazon EC2 Service Level Agreement (“SLA”) is a policy governing the use of Amazon Elastic Compute Cloud (“Amazon EC2”) and Amazon Elastic Block Store (“Amazon EBS”) under the terms of the Amazon Web Services Customer Agreement (the “AWS Agreement”) between Amazon Web Services, Inc.
What is EC2 status check?
These status checks are the results of automated tests performed by EC2 on every running instance that detect hardware and software issues. Whether you are running applications on AWS or elsewhere, diagnosing problems quickly and accurately can be difficult.
How do I know when an EC2 instance is rebooted?
Instance reboots initiated from the Amazon EC2 console or through the AWS CLI appear in CloudTrail Events history. To view these events: Open the AWS CloudTrail console. Choose Event history.
How is SLA time calculated?
There are 2 formulas here:
- For SLA which uses 24/7 default calendar. For tickets that met the SLAs, Time to Resolution as x = (SLA – displayed value in green) For tickets that did not meet SLA Time to Resolution as y = (SLA + displayed value in red) Sum of hours = ( Σx + Σy ) = z .
- For SLA which uses 9-5 calendar.
What is the monthly uptime percentage for AWS EC2 and EBS?
AWS’s SLA guarantees a Monthly Uptime Percentage of at least 99.99\% for Amazon EC2 and Amazon EBS within a Region.
What is the SLA for Amazon EC2 and EBS?
This SLA applies separately to each account using Amazon EC2 or Amazon EBS. Unless otherwise provided herein, this SLA is subject to the terms of the AWS Agreement and capitalized terms will have the meaning specified in the AWS Agreement.
What is the Amazon Compute Service Level Agreement (SLA)?
This Amazon Compute Service Level Agreement (this “SLA”) is a policy governing the use of the Included Services (listed below) and applies separately to each account using the Included Services.
What happens if my EC2 or EBS does not meet the service commitment?
In the event Amazon EC2 or Amazon EBS does not meet the Service Commitment, you will be eligible to receive a Service Credit as described below. “Monthly Uptime Percentage” is calculated by subtracting from 100\% the percentage of minutes during the month in which Amazon EC2 or Amazon EBS, as applicable, was in the state of “Region Unavailable.”