Table of Contents
- 1 When should a bartender stop serving?
- 2 Can bartenders stop giving you drinks?
- 3 How would you refuse service to a customer who is intoxicated?
- 4 Are bartenders responsible for their patrons?
- 5 Why is attitude important in the bartending industry?
- 6 What makes a bartender popular in town?
- 7 Should you bring your problems to the bar?
When should a bartender stop serving?
Ultimately, cutting someone off is at the bartender’s discretion. In general, though, protocol says that if you spot someone who’s over their limit, you should stop serving that person alcohol, hand over a glass of water, close the tab and call a cab. It’s not always that cut-and-dry when someone’s so wet, though.
Can bartenders stop giving you drinks?
When Do Bartenders Refuse Service? Bartenders are responsible for refusing service to intoxicated patrons. If they do, they could face serious penalties. They’re also civilly liable if they sell alcohol to an intoxicated person who then drives.
How do you politely cut someone off drinking?
How do I cut someone off?
- Avoid confrontation.
- Treat the guest with respect.
- Do not argue, but don’t back down either.
- Calmly state the reason why you can no longer serve them alcoholic drinks.
- Do not be rude or act superior.
- Listen and acknowledge the guest’s frustration.
- Monitor the guest who has been refused service.
How would you refuse service to a customer who is intoxicated?
Do be polite and avoid value judgements. Use tact – politely inform the patron you will not serve them any more alcohol. Do point to posters/signs behind the liquor service point to reinforce your decision. Do explain the reason for refusal of service (e.g. showing signs of being unduly intoxicated).
Are bartenders responsible for their patrons?
Although drivers are ultimately responsible for their choice to get in a car and drive, bartenders do have a responsibility to monitor the consumption of their customers. Businesses that serve alcohol are legally obligated to be aware of how much their patrons are drinking, and stop serving them if they drink too much.
Should a bartender ignore a drunk intoxicated guest Why or why not?
Ignore: Some suggest ignoring drunk customers when they want another drink. First, the customer may get offended and angry by your neglect… leading them to aggressive behavior. Second, the guest may go to another bartender who ends up serving them.
Why is attitude important in the bartending industry?
Because as a bartender, that’s your first priority. And it means you’ll have to put some effort into achieving that. Whether that’s introducing 2 customers, cracking a funny joke, or just going the extra mile to make sure the customer is happy with their drink, it’s important that you cultivate that attitude.
What makes a bartender popular in town?
When you provide that level of service, customers will tell their friends about you, they’ll rave to your managers about you, they’ll WANT to tip you more, and they’ll back again, and again, and again! In short, it will make you the most popular (and well paid) bartender in town.
Why is outstanding customer service important behind the bar?
It’s exactly the same when you provide outstanding customer service behind the bar. When you provide that level of service, customers will tell their friends about you, they’ll rave to your managers about you, they’ll WANT to tip you more, and they’ll back again, and again, and again!
Should you bring your problems to the bar?
In other words, don’t bring your problems to the bar. As soon as you walk behind that bar, it’s time to put your game face on. It doesn’t matter if you’ve had a bad day, you failed an exam, or you got caught speeding. You can’t give customers fantastic service if you’re worried, angry, or frustrated by something that’s happened outside of work.