Will ATT remove old equipment?

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Will ATT remove old equipment?

AT doesn’t remove equipment.

How do I get my AT box off the wall?

browndk26. Tell the owner to remove it since it is att property. You have no obligation to remove it.

Will AT remove wires from house?

This is the number for our Buried Wire Team; they can come out and remove the wires and boxes to take them away: 800-924-9420. They’re open from Monday-Friday, 7:30 a.m. – 7:00 p.m. ET.

How do I cancel my AT white box?

slide the bottom half down… will allow access to to remove the power supply and ethernet cables… slide the door back up and just leave everything on the wall. Note if desire is to remove unit completely… Pull on the upper white section (ONT) till snaps off.

Can I move my ATT ONT box?

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You will have to wait until you move into the home. When you move your service, request a tech install. Then ask for the ONT (fiber box) to be moved. Prior to this, look at where the fiber connection is for your home, where it is in relation to the office.

What is the White AT box on wall?

Your service box (Optical Network Terminal or ONT) is the device that connects your home to the AT Internet system. It may be mounted on a wall in the basement, garage or utility closet.

How do I cancel AT cable?

To cancel service:

  1. Be sure that the account owner calls us at 800.288. 2020.
  2. Have the account number and personal identification number (PIN) on hand.
  3. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day.

Who owns the phone lines to my house?

The phone line is responsibility of the utility that put it in, and it and the pole it is on are almost guaranteed to be part of an easement on the deed that specifically allows utilities services access to your property and/or anyone elses.

How do I move my AT service?

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The ONT cannot be moved by the customer. Call for a tech visit to move the ONT. There would be a charge to move it. Approximately $150.

What is an ONT AT?

An Optical Network Terminal, or ONT, is a unit typically located on the side of your house or in your garage. An ONT converts the signals from fiber optic light into copper and electric signals. ONTs have a power supply connected to an external battery backup enclosure.

What is ATT ONT box?

Service Box. The service box (Optical Network Terminal/ ONT) brings AT Internet into your home. Once you locate it (may be in basement, utility closet or garage), remove cover and connect: GREEN fiber connector to GREEN PON port (if not already connected).

What is the ONT port for?

ONT stands for Optical Network Terminal​. It is an outlet to the Internet for fiber technology just like how a cable modem is the outlet for a coaxial cable Internet connection.

Can you touch AT equipment at home?

We do have internet/tv through At&t, but it’s through a new fiber optic line they installed after we bought the house, but they never took the old stuff away or removed any of the wiring. Yes. I worked for two providers. Yes you can. It’s not legal to touch the equipment at the pole or pedestal though.

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Is it legal to remove a telco box?

Almost always, this equipment belongs to the telecom provider. You’re not supposed to remove it. It may be mounted on your home, but it’s their property. You’re allowed to access the customer side of the wiring box, but cannot remove the box or access the telco provider side.

Can I move an AT box on a utility easement?

That box is on utility easements and there is nothing you can do about the box. It has legal rights to be in the utility easement. That box may also supply your electricity so it cannot be moved. If it is in fact an AT box and not something dealing with cable or electricity, it isn’t anything that can hurt you.

Is an AT box dangerous to touch?

If it is in fact an AT box and not something dealing with cable or electricity, it isn’t anything that can hurt you. I do agree it can be an eyesore but there aren’t enough electrons moving through that box to even give you a little bit of a shock, much less headaches and cancer.